Coronavirus (COVID-19) Information


The Centre and Play Areas are CLOSED.

There is a local team of volunteers, so if you need assistance please call 01524 811 316 between 8am and 6pm, or leave a message on the answerphone.

There is also a Lancaster District scheme (see below).

Support your neighbours

Please check on your neighbours and make sure they know where they can get help should they become unwell or need to self isolate.

If you need to self isolate

Let somebody know: a neighbour, friend, relative and/or The Centre @ Halton

Local Services
  • Newsagent: items can be delivered by the newsagents or a volunteer. Please pay over the phone when you order 01524 812347. Open 6-1pm Mon-Sat & 6-12pm Sun.
  • Halton Village Store: items can be delivered by the store or a volunteer but currently cannot be paid for over the phone 01524 812224
  • Pharmacy: Prescriptions can be delivered by the pharmacy but cannot be paid for by phone. Open 9-12:30 & 4-5:30 Mon-Fri. Please call to discuss 01524 812149
  • Post Office: Open 9:30-12:30 Mon, Wed, Fri.
  • Butchers: items can be ordered but cannot be paid for over the phone 01524 811301. A volunteer can collect and deliver
  • Chad Tremble Dairyman: is still delivering as usual. Please contact 01524 389137 to arrange new or amended orders
  • St Wilfrid’s Church, St Saviours Church, United Reform Church and Valley Church: have ceased all public worship and other services until further notice. Many are holding online services so please check their websites for details

Can you help?

If you feel to help in anyway, then please fill in the form below. Your data will be passed on the Centre, stored securely and for the purpose of the Covid-19 community support network support only. By completing this form you agree for us to contact you regarding the community support network

I can help with the following:
Delivering shopping
A friendly phone call
Posting mail
Dog walking
Working in the Coffee Shop
Office support at The Centre

Lancaster City Council

Emergency Food Team

The food team can provide food for vulnerable people, but individuals cannot refer themselves, they need to be referred by one of the food bank partners, see the website for more information or call 01524 932 001 – Mon-Fri – 9am-5pm Sat/Sun – 10am-3pm for advice/help.

Donations for Local Charities

A fund that has been set up to provide financial support to the various charities engaged on the Corona Virus response in the Lancaster District.

The funds will be administered by Lancaster Council for Voluntary Services on behalf of these local charities.

Latest News

•  The customer service centres at Lancaster and Morecambe town halls are now closed to the public. Please refer to the website, email or telephone 01524 582000.

•  All of the district’s children’s playgrounds are now closed.

•  The Festival Market in Morecambe and the Assembly Rooms in Lancaster are now fully closed. Traders on the Charter Market that provide food are being asked if they would like to continue to trade and this information will be updated.

•  To provide vital front line services such as refuse collection and protecting the most vulnerable, some non-essential activities, such as some grounds maintenance, will not take place.


The information below is the current NHS advice, which may have changed by the time the Prattle is delivered.

The majority of people who become infected experience only mild symptoms, but for a minority the illness can be severe or fatal.

The elderly and those with pre-existing health conditions appear to be most at risk. If you know someone who may be vulnerable, please consider swapping phone numbers so that they can ask for help and so you can check-in with them.

How to avoid catching or spreading Coronavirus


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services


  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family

How do I wash my hands properly?

Washing your hands properly takes about as long as singing Happy Birthday” twice, using the images below.

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

It is important that you don’t go to a GP surgery, pharmacy or hospital if you think you may have the virus.

Use the NHS 111 online ( to find out what to do.

Only call 111 if you cannot get help online.

How long to stay at home

  • if you have symptoms of coronavirus, you’ll need to stay at home for 7 days
  • if you live with someone who has symptoms, you’ll need to stay at home for 14 days from the day the first person in the home started having symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

Read our advice about staying at home.

Advice for people at high risk

If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

These include:

  • not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • avoiding close contact with other people in your home as much as possible

Read the full advice on protecting yourself if you’re at high risk from coronavirus on GOV.UK.

Who is at high risk?

You may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition

More information & help